Frequently Asked Questions

Salona Guest House is located in Charkop, Kandivali West, Mumbai 400067. We are situated in a peaceful residential neighborhood, just 5km from Kandivali Railway Station and 2km from Kandivali Metro Station.

From Kandivali Railway Station, you can take an auto-rickshaw or taxi (₹50-80, 15 minutes) or the bus. We're also just 10 minutes walk from Raghuleela Mall. Our exact location will be shared upon booking confirmation.

Yes, we provide secure parking space for guests bringing their own vehicles. The parking is within our premises and is included at no extra charge.

Mumbai Airport Terminal 1 (domestic) is about 16km away (50 minutes via Western Express Highway). Terminal 2 (international) is approximately 18km. We can help arrange airport transfers upon request.

We offer 5 accommodation types: Spacious Family Retreat (6-8 guests), Cozy 2-Room Suite (4-5 guests), Private Room with attached bathroom (1-2 guests), Tranquil Haven premium room (1-2 guests), and Entire First Floor 3BHK (8-10 guests).

Absolutely! Our Entire First Floor 3BHK can accommodate 8-10 guests together with 3 bedrooms, shared kitchen, and living area. It's perfect for large families, friend groups, or wedding parties.

Yes, our Private Room comes with an attached bathroom for complete privacy. Other rooms have dedicated bathrooms conveniently located adjacent to the rooms.

Unlike hotels, we offer a homely bungalow environment with kitchen access, flexible AC usage (pay per unit), family-friendly residential atmosphere, and unique room configurations including entire floor rental options.

Yes! We provide a fully equipped vegetarian kitchen with refrigerator, water filter, gas stove, and basic utensils. All guests can use the kitchen freely. Only vegetarian cooking is allowed, but non-veg food delivery from outside is permitted.

Our kitchen includes: gas stove, refrigerator, water purifier, microwave, basic cooking utensils, plates and cutlery, tea/coffee making facilities, and ample counter space. Perfect for preparing home-cooked meals.

Non-vegetarian cooking is not allowed in our kitchen (vegetarian only). However, you can order non-veg food delivery from outside restaurants and enjoy it in your room or common areas.

Yes, Raghuleela Mall (10 minutes walk) has multiple restaurants and food courts. There are also local eateries in Charkop, and food delivery services like Zomato, Swiggy are easily available.

We charge ₹25 per unit for AC electricity usage. This transparent pricing allows you to use AC only when needed and save money during pleasant weather. The AC units are modern inverter type for efficient cooling.

Room price includes: accommodation, kitchen access, WiFi, parking, basic amenities, and electricity for lights/fans. AC usage is charged separately at ₹25/unit for transparency and energy conservation.

Yes, we offer attractive discounts for weekly and monthly stays. Contact us directly at +91 9004371305 or WhatsApp for customized long-term pricing based on your requirements.

We accept cash, UPI payments, bank transfers, and major credit/debit cards. For advance bookings, we accept online payments through various digital payment platforms.

You can book by calling +91 9004371305, WhatsApp, or through our online booking partners like Airbnb and MakeMyTrip. We recommend calling directly for best rates and personalized service.

Standard check-in is 2:00 PM and check-out is 11:00 AM. However, we offer flexible timings based on availability. Early check-in or late check-out can be arranged with prior notice.

Sorry, we don't allow pets at our guest house to maintain hygiene and comfort for all guests. This policy helps us ensure a pleasant stay for guests with allergies or preferences.

Smoking is strictly prohibited inside all rooms and indoor areas. We maintain a smoke-free environment for the health and comfort of all guests. Designated outdoor areas are available if needed.

We provide: fully equipped vegetarian kitchen, free WiFi, parking, inverter AC (₹25/unit), clean bed linens, toiletries, 24/7 water supply, power backup, and security. Our bungalow setting offers a peaceful residential environment.

Yes, free high-speed WiFi is available throughout the guest house including all rooms, kitchen, and common areas. Perfect for remote work, streaming, or staying connected with family.

Basic washing facilities are available for guests to do their own laundry. For professional laundry services, there are several reliable laundry services nearby that we can recommend.

Absolutely! Charkop is a safe, residential neighborhood with good lighting and regular police patrolling. Our guest house is in a peaceful area ideal for families, solo travelers, and women travelers.